Privacy Policy
Live Lighter with Lisa
Effective Date: October 27, 2025
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1. Overview
Live Lighter with Lisa (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).
This policy explains how we collect, use, disclose, and protect your information when you access our website, online programs, courses, coaching sessions, downloads, or email communications (“Services”).
By using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Services.
2. Information We Collect
We may collect the following types of information:
Personal Information
When you register, purchase, or communicate with us, we may collect:
Name and contact details (email, phone number, address)
Payment information (processed securely via Kajabi Payments)
Account login details (if applicable)
Coaching or course preferences
Information you share voluntarily (e.g., survey responses, feedback, coaching notes)
Non-Personal Information
We may also collect non-identifiable data such as:
Browser type, device, and operating system
IP address and general location
Website usage statistics and interactions
3. How We Collect Information
We collect information in several ways, including:
When you sign up for newsletters, courses, coaching, or downloads
When you complete forms, surveys, or challenges
When you communicate with us by email or through Kajabi or Zoom
Automatically through website analytics, cookies, and tracking tools
You may choose to interact anonymously or under a pseudonym, except where it is impractical (e.g. for delivering coaching sessions or processing payments).
4. How We Use Your Information
We use your information to:
Deliver and manage our programs, courses, and coaching sessions
Process payments and send purchase confirmations
Communicate updates, offers, and relevant self-care content
Improve our Services, website experience, and customer support
Comply with legal obligations
You may opt out of marketing emails at any time by clicking “unsubscribe” in our emails or contacting us directly.
5. Disclosure of Information
We do not sell or rent your personal information.
We may disclose your information to:
Trusted third-party service providers (e.g., Kajabi, Zoom, email and payment processors) who assist in delivering our Services
Professional advisers (such as accountants or legal representatives) if required
Government authorities or regulators where required by law
All third parties we work with are required to comply with privacy and data protection standards consistent with Australian law.
6. International Data Storage
Our website and email systems are hosted on Kajabi, which may store data on servers located outside Australia (including the United States).
Kajabi maintains robust security and privacy protections, and by using our Services you consent to your information being transferred and processed internationally in accordance with this Privacy Policy.
7. Security of Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure.
Measures include password protection, SSL encryption, and restricted employee access.
While we strive to protect your data, no system is completely secure. You share information with us at your own risk.
8. Cookies and Analytics
Our website uses cookies and analytics to improve user experience and track engagement.
Cookies may store preferences or session data, but they do not identify you personally.
You can disable cookies in your browser settings, though this may affect site functionality.
9. Access and Correction
You have the right to:
Request access to the personal information we hold about you
Request corrections if information is inaccurate or incomplete
To make a request, email [email protected] with the subject line “Privacy Request”. We will respond within a reasonable timeframe in accordance with the Privacy Act 1988.
10. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When no longer needed, information will be securely destroyed or anonymised.
11. Children’s Privacy
Our Services are designed for adults aged 18 years and over. We do not knowingly collect or store information from anyone under 18. If we become aware that we have received personal information from a minor, we will delete it promptly.
12. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of other websites. Please review each site’s privacy policy before sharing your personal information.
13. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our operations. Updates will be posted on this page, and the revised version will apply immediately upon posting.
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14. Contact
If you have any questions about these Terms, please contact:
Lisa Cannon
Live Lighter with Lisa
Email: [email protected]
Location: Rouse Hill, NSW, Australia
